Important Notice: Adjustments to China Post Routes to the United States

Dear Superbuy US Users,

According to the latest policy notification from U.S. Customs, it is anticipated that starting May 2, 2025 (Eastern Time 00:01), U.S. Customs will eliminate the de minimis exemption for low-value shipments imported from mainland China or Hong Kong. In response to these new customs regulations, we are making the following adjustments to our China Post service routes:

【Service Suspension】

Starting April 23rd(inclusive) , the following routes to the United States will be temporarily suspended: EUB-D,China Post Registered Air Mail,EMS,EMS Preferential Line (USA),SAL,EMS-HN,e-EMS-HB,EUB-HB,EMS Economy Line-HZ,EUB-HZ,EMS Preferential Line-HZ.Superbuy is actively negotiating with logistics providers and will notify you of the specific resumption information as soon as possible. Packages sent after April 22, 2025 (inclusive) may be subject to return due to insufficient shipping capacity. Superbuy will promptly track and allocate such returned packages to strive for successful delivery.

【Shipping Recommendations】

We recommend using tax-inclusive shipping lines such as Platform EU&US Duty-Free Air Express (General Cargo),EU&US Duty-Free Air Express-B,EU&US Duty-Free Air Express (Special Cargo),Duty-Free Air Express (Actual Weight),YunExpress clothing Registered Air Mail,YunExpress Air Cargo (Batteries),YunExpress Air Cargo (General).

【Impact on In-Transit Packages】

① Parcels entering the U.S. mail system after May 2nd may incur customs duties, and recipients will need to pay these duties for continued delivery.

② Parcels shipped before May 2nd cannot be guaranteed to enter the U.S. before May 2nd. There is no guarantee of transit time, and if they arrive in the U.S. after May 2nd, customs duties will apply.

③ For parcels arriving in the U.S. after May 2nd that require customs duties, if the recipient refuses to pay, the parcel will be returned to China, and the shipping fees will not be refunded.

【Estimated Customs Duty Collection Rules】

It is estimated that customs duties will be levied at 120% of the declared value or $100 USD per package (whichever is greater). If the recipient receives a notification during transit requiring customs duty payment, they must cooperate with the payment; otherwise, the goods may be destroyed locally.

【Potential Impact on Shipping】

① Increased Logistics Costs: Some logistics carriers have already increased shipping fees, and a significant price surge is expected by the end of April.

② Higher Inspection Rate: The U.S. Customs inspection rate has drastically increased from 5% to 70% recently, and inspection times have extended from 3 days to up to 21 days, significantly prolonging transit times. Customers need to accurately declare the value of their goods to avoid customs detention or fines.

③ Shipping Delays: To circumvent the impact of the new tariff policy, a large volume of shipments is expected at the end of the month, potentially causing strain on air resources, longer flight waiting times, and significant delays in delivery times.

④ Duty Surcharges: Delays caused by customs inspections or high shipment volumes may coincide with the customs duty payment period, potentially leading to the need for duty surcharges.

We sincerely apologize for any inconvenience caused by the adjustments in U.S. customs policies. Thank you for your understanding and support. We will closely monitor changes in customs policies and strive to continue providing you with high-quality service. Superbuy is always with you. If you have any questions, please contact our online customer service or email us at [email protected].

Sincerely,

Superbuy Team

April 23, 2025

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