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Dear Superbuy Users,
On July 26, 2024, the industrial park where Superbuy's Guangdong warehouse is located experienced an unexpected power outage due to an electrical system failure. This has temporarily halted all warehouse operations, causing short-term delays in our services.
We are pleased to inform you that after urgent repairs, the power supply to the park was fully restored on July 28, 2024. The Superbuy warehouse team immediately initiated the warehousing operation process upon learning of the power restoration. We are doing our utmost to minimize any inconvenience the power outage may have caused you and to restore our service efficiency as soon as possible.
We sincerely apologize for the delays during this period and appreciate your patience and trust. If you have any questions, please feel free to contact our online customer service or send an email to care@superbuy.com.
The Superbuy Team July 28, 2024
Urgent Power Outage Notice for South China Warehouse - July 26>
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