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【Announcement】Notice on Price Adjustment of Preferential Line and Tax-Free Line
Post time 2020-3-17 00:49:38 | Last replied 2020-3-19 20:01:26 | From China 楼主
Dear users,
Greetings!
Upon notice from the carriers of Preferential Line and Tax-Free Line, due to huge number of flight cancellations and surging air freight caused by the COVID-19 pandemic, we have seen a significant increase in our fees charged by logistics providers and these fees are expected to keep rising. Given this, we have to adjust the freight urgently, which will be effective starting 17 Mar., Beijing Time. The details are as follows (billed in RMB):
2.jpg

Parcels submitted on or before 16 Mar. are not subject to this price adjustment. When the flight arrangement returns to normal condition and the air freight becomes stable, the logistics providers will adjust the prices again. Due to insufficient capacity of air transportation and huge backlog of goods, the logistics providers have started to put weight limit to total goods from Superbuy. We suggest that you choose other logistics routes to send parcels in the near future.
We apologize for the inconvenience caused and thank you for your understanding and support!

Superbuy Team
16 Mar., 2020

Attached figure 1: email from the logistics provider regarding price adjustment.
Attached figure 2: email from the logistics provider regarding weight limit to total goods from Superbuy
图片 1.png 图片 2.png
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Post time 2020-3-17 17:41:35 沙发
Thanks for the info.
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Post time 2020-3-19 06:14:17 板凳
thank you for the info.
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Post time 2020-3-19 10:41:06 地板
Many countries are missing from the list such as Middle East countries and Africa as well as north-south America ?
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Post time 2020-3-19 20:01:26 6#
Sales00034 发表于 2020-3-19 10:41 Many countries are missing from the list such as Middle East countries and Africa as well as north-s ...
Dear user,preferential line and tax-free line have not yet opened the services of the above countries you mentioned. We will keep close communication with logistics providers. If there is any progress, we will follow up. Please pay attention to our further notice. Thank you for your support!
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