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。 。 。 On Oct 17, 2018, the US government announced that the US would quit the Universal Postal Union. For that reason, China Post stated that the shipping fee (EMS) for parcels to the US would be greatly increased. Superbuy has communicated with the China Post and tried to request discounts for our users. 。 。 。 However, the decision was made between the China Post and the United States Postal Service. So we informed you of the situation ahead of time (Nov 22) and asked you to submit your parcels before the price increase. 。 。 。 Superbuy did the calculation when the shipping fee was about to increase. To minimize the impact, our price increase was far less than the cost increase of the platform. We made another announcement on Nov 28 to ask you to submit your parcels before the price increase. 。 。 。 We are grateful that our users understand the situation and decide to support us. We will work hard and try to bring you the best services! 。
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。 。 。 We decided to express our gratitude to our users and we have prepared shipping coupons (CN￥300K) for users who rely on the EMS USA line! Starting from Dec 2, you can come and claim the shipping coupons every day (quantity limited)! The 12.12 and Christmas shopping events are all in December. With the shipping coupons, the holiday season will be even better for you! 。
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。 。 。 The shipping coupon event was much more popular than we expected! To make sure that more users could enjoy the shipping coupons, we decided to increase the total value of the coupons from CN￥300K to CN￥800K! Starting from Dec 7, you can come and claim the shipping coupons at 00:00 (Beijing Time) every day! Quantity limited, don’t miss out! 。
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。 。 。 When reading the feedback from our users, we noticed a post made by a user with the ID “zhi_long_hong”. It is very encouraging to see users that are satisfied with our services. We were happy and excited to find such a supportive post. For details, please visit: 。 。 。 The CEO of Superbuy, Mr. Haixing Gong, said that “Although Superbuy is a business, Superbuy’s goal has always been to do the right things. We aim to provide our users with the best services available. We want to establish a sustainable business model that is recognized and supported by our users. In another word, the compliments and recognition from our users are what proves the validity of our goal, also, with the support from our users, we will continue to do the right things and make sure that our users are satisfied with Superbuy’s services”. 。 。 。 。
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