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Dear Superbuy users, Since June 28, 2022, the address name of Superbuy’s Guangdong warehouse will be changed, the system needs to be debugged and u
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Dear users, During the National Day Holiday (Oct. 1st-7th, Beijing Time), you can still use Superbuy’s services including customer service, warehousin
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Dear users: Greetings! Upon notification from the logistics provider, due to the incoming holiday, the cargo volume in Hong Kong has been surging rece
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Dear users, Greetings! Upon notice from logistics providers, due to the COVID-19 pandemic across the world, all logistics routes are affected to some
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Q1.Would you inform me in advance if certain line is to be discontinued?And send me an inbox messages or email, in addition to just posting a notice?A
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Dear users, Greetings! To better protect your account security, Superbuy has recently upgraded the system, and from now on, you need to
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The China International Import Expo (CIIE) will beheld in Shanghai from Nov. 5 to Nov. 10.To comply with the security measures during the E
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Dear users: Greetings! Upon notice from the logistics provider, given thatsome areas of Indonesia have been under lockdown due to protests, parcels
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Dear users, Greetings! Due to the on-goingimpact of COVID-19 in China and the peak season (11.11 Shopping Festival), weare seeing big surge in pa
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Dear users, Upon notice from the logistics provider, given the limited shipping space in flights due to the peak season, it will take 4-5 working d
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Dearusers: Greetings! Uponnotice from China Post, due to the spread of COVID-19 outside China, someinternational flights have temporarily adjuste
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Dear users: Greetings! Upon notice from China Post, due to the increasing severity of the pandemic, the Czech Republic, Slovenia and Slovakia hav
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we now introduce a new line Covering Middle East & North Africa! To provide more highly cost-competitive logisticssolutions to our global customers.
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Dear users: As an increasing number of logistics lines are available on Superbuy and to help you get a clearer picture of each line's features, the
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Dear users, Greetings! To provide you with a hassle-free Return & Exchange experience, we have been running our domestic logistics lines with no prof
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Dear users, Upon notification from the logistics provider, due to quantity cap imposed by Hong Kong DHL and strict inspection on undervaluation o
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Dear users, Greetings! As a new tax policy will be implemented by the UK government starting Jan. 1, 2021, upon request of the logistics provide
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Dear users, Greetings! After a year of hard work and new milestones, our Service Team will join the annual "Superbuy New Year Party" from 12:00 to 1
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I. Tips for 12.12 SuperbuyShopping Event Tip 1: Snap-up of LimitedDeals/Flash Sales The shopping agents will try their

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