China Post Suspends Services for Parcels Sent to Canada

Dear Superbuy Users, Per notice from the logistics provider, China Post has suspended accepted parcels sent to Canada due to the strike of Canada Post, and our platform suspends services for the Canada line via China Post starting Nov 28 accordingly. Superbuy is actively negotiating with the logistics provider and will notify you immediately once the services resume. • Parcels successfully sent out on Nov 28 will be temporarily retained by China Post, and Superbuy will closely follow up on the shipment of such parcels. • For parcels sent after Nov 28, we suggest that you choose lines such as Air Cargo (General), Air Cargo (Special), and Ocean Route (Special) available on the platform for shipping. China Post has suspended accepting parcels sent to Canada via the following lines: EUB-HB, EUB Preferential Line-XN, EUB-HZ, EUB-D, China Post Registered Air Mail, EMS Preferential Line-HZ, e-EMS-HB, e-EMS, EMS-HN, SAL, EMS Economy-HZ, and EMS Preferential Line-XN We apologize for any inconvenience. If you have any questions, please feel free to contact our online Customer Service or email care@superbuy.com. Thank you for your understanding and support! Superbuy Team Related information: Notice of parcel delays due to Canada Post strike

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