Warehouse Inbound Processing Timeframe Update

Dear Superbuyers， We sincerely apologize for any inconvenience you may have experienced recently. We greatly appreciate your continued trust and support of Superbuy. Due to a surge in market demand and our good reputation, we have recently received a large number of customers and orders, temporarily exceeding our original service capacity. To address this challenge, we are working tirelessly to optimize, adjust, and increase our workforce. Here's the latest progress on our warehouse processing timelines: ● July 1st (Today), after increasing warehouse manpower, we have now processed parcels delivered up to June 29th. Overall service efficiency has improved to 48hrs. ● In the next few days, Superbuy will continue to focus on handling backlogged parcels and is expected to resume 24-hour warehousing service efficiency by July 5th. Latest progress on our warehouse processing timelines (Updated on June 25th): ● June 25th,  we have continued to increase warehouse staff, and we have now processed parcels that arrived up to June 22; the overall service timeframe has been reduced to within 72hrs of completion. ● In the next few days, we will continue to focus on and increase manpower, aiming to ease the inbound timeliness to 48hrs and handle the backlog of parcels as soon as possible. We will keep increasing our workforce, introducing efficient equipment, and optimizing processes to enhance our warehouse capabilities and provide you with a better service experience. If you have any questions, please feel free to contact our online customer service or email us at care@superbuy.com. Thank you again for your understanding and support. Let's look forward to an even better shopping experience together. The Superbuy Team Related Reference: 《Notice Regarding the Delay in Warehouse Operations Due to Emergency Power Outage on June 22》 《Announce on Superbuy Warehouse Upgrade》

Thank you for the update. Waiting for my items to hit my warehouse

Thank you for the update.

Superbuy never miss fr

Please can you start sending emails with updates

nice

Thank you for the hard work warehouse workers!! 💜

Nice hopefully my package that arrived on the 23rd will get stocked soon!

🤗

Thanks for the update, your services have been excellent so far!!

redzreact replied at 2024-6-26 16:37 Thanks for the update, your services have been excellent so far!!

Thank you for being so supportive ( ﾟ▽ﾟ)/

Awesome!

👌

Lit

you guys are amazin

🔥

👍

ок

Fire