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Home Announcement Announcement
Important Notice: PayPal Handling Fee Adjustment
Post time 2024-4-19 18:34:20 | Last replied 5 day(s) ago | From China 楼主
Dear Superbuy User, Greeting! According to an official notice from PayPal, to ensure sustained service quality, starting April 18th, the PayPal Handling Fee will increase to the Actual amount*5% + US $0.3 We understand that this adjustment may cause some inconvenience, but we also hope for your understanding and support as we strive to continue providing excellent service. If you have any questions or need further information, please feel free to contact our customer service team. Thank you for your support and understanding. Wishing you a pleasant day! Superbuy Team
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Post time 2024-4-23 04:46:45 沙发
I understand about this change from April 18th, but why can't I use Paypal as payment method now? It does not show on the payment options page.
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Post time 2024-4-23 04:46:45 沙发
I understand about this change from April 18th, but why can't I use Paypal as payment method now? It does not show on the payment options page.
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Post time 2024-4-23 05:30:09 板凳
Hi! Why I can't find Paypal on the payment method list?
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Post time 2024-4-23 07:39:39 地板
Hello, I really need PayPal. TWT...I need to pay for my parcel.
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Post time 2024-4-23 08:42:07 5#
Hi is there an update or something? I can't use PayPal to top up in order to submit my parcel.
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Post time 2024-4-23 09:41:16 6#
Hello, That's ok but how to pay with PayPal now? Thanks
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Post time 2024-4-23 10:40:23 7#
Um, what happen to PayPal option?
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Post time 2024-4-23 12:04:17 8#
firukun 发表于 2024-4-23 04:46 I understand about this change from April 18th, but why can't I use Paypal as payment method now? It ...
We regret to inform you that we are temporarily suspending the PayPal payment method due to increased transaction fees. Any updates will be promptly communicated. Please stay tuned to BBS for further notifications. Thank you for your understanding! View Details: PayPal Payment Emergency Offline Notice
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Post time 2024-4-23 12:04:42 9#
emilytsenkl 发表于 2024-4-23 05:30 Hi! Why I can't find Paypal on the payment method list?
Hi there. We regret to inform you that we are temporarily suspending the PayPal payment method due to increased transaction fees. Any updates will be promptly communicated. Please stay tuned to BBS for further notifications. Thank you for your understanding! View Details: PayPal Payment Emergency Offline Notice
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Post time 2024-4-23 12:06:27 10#
phung16821 发表于 2024-4-23 07:39 Hello, I really need PayPal. TWT...I need to pay for my parcel.
We regret to inform you that we are temporarily suspending the PayPal payment method due to increased transaction fees. Sorry for the inconvenience caused. May I ask how much fee you would accept when using PayPal? View Details: PayPal Payment Emergency Offline Notice
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Post time 2024-4-23 12:07:54 11#
tanyasha7800001 发表于 2024-4-23 09:41 Hello, That's ok but how to pay with PayPal now? Thanks
We regret to inform you that we are temporarily suspending the PayPal payment method due to increased transaction fees. We apologize for any inconvenience this may cause. Superbuy offers alternative payment methods, including Stripe, Airwallex, Wise, and more. Any updates will be promptly communicated. Please stay tuned to BBS for further notifications. Thank you for your understanding! View Details: PayPal Payment Emergency Offline Notice
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Post time 2024-4-23 12:08:30 12#
uahcyllom 发表于 2024-4-23 10:40 Um, what happen to PayPal option?
Hi, We regret to inform you that we are temporarily suspending the PayPal payment method due to increased transaction fees. Any updates will be promptly communicated. Please stay tuned to BBS for further notifications. Thank you for your understanding! View Details: PayPal Payment Emergency Offline Notice
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Post time 2024-4-24 19:32:25 13#
小小编 replied at 2024-4-23 12:07 We regret to inform you that we are temporarily suspending the PayPal payment method due to increa ...
PayPal fees have increased - deal with it promptly (even if it means charging customers with your PayPal fees on top). If you want to suspend or remove it, that's fine, but first, let the customers who have items in the warehouse to ship them. None of those 'alternative methods' allow me to pay in installments or provide me with a credit line (and some people can't use anything else due to the country they live in). You've created chaos and disappointment. I can see that people are upset. If you don't resolve it soon, expect them to do chargebacks. You're already losing customers - is it worth it?
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Post time 2024-4-25 11:37:11 14#
Horyonogaru 发表于 2024-4-24 19:32 PayPal fees have increased - deal with it promptly (even if it means charging customers with your  ...
If you currently have goods stored in our warehouse and need assistance due to issues related to PayPal, please contact our customer service team via care@superbuy.com or our online chat. They will do their utmost to resolve any related issues for you. You can view the follow-up regarding the PayPal Payment Incident by this link: Follow-up Regarding the PayPal Payment Incident
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Post time 2024-5-7 14:20:21 15#
I seriously started using you guys BECAUSE you had paypal pay in 4 as an option. I wont lie your proxy online here is intimidating as it is, its not something I'm use to because I usually use Amiami or Aitai kuji. BUT to get the better price in the end I took the chance on your site and the whole 90 day holds on warehouse for said bought items here. NOW I have no idea how I'm going to get my item shipped out with you guys for taking PayPal away. The stressed I have delt with with using your site has been enough already for me already to know I will NOT be using your services anymore on here. I hope if anything you can refund me and others now who can not use paypal for said items thanks to YOU. I WILL KEEP PUTRING THIS UP UNTIL THIS GETS FIGURED OUT.
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Post time 2024-5-9 19:55:33 16#
You understand that people are willing to pay the increased transaction fee right? We just want the option to pay with PayPal. I'm really glad I saw the comments for this announcement before making another order with you. I've been using Superbuy for years and recommending your services to everyone wanting to buy from China, but it looks like I'll have to find someone else now. Ridiculous.
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