Hatsune Miku - Yan Ye 39 Ver. Review

楼主 · 发表于 2023-1-19 07:33:04

Figure and the bonuses itself came in perfect condition, but you can see that the figure’s box suffered damage.

https://img1.superbuy.com/images/consult/2023/01/19/b11e9ff1016e8432d2e06a008f78eee6.jpg?x-oss-process=image/resize,w_950

https://img1.superbuy.com/images/consult/2023/01/19/95303180061f38334673c2833337a367.jpg?x-oss-process=image/resize,w_950

https://img1.superbuy.com/images/consult/2023/01/19/c1db2b7fdc1c2036d0619118de797c2f.jpg?x-oss-process=image/resize,w_950

https://img1.superbuy.com/images/consult/2023/01/19/f844d325a6ec7e42b2f68929c109010b.jpg?x-oss-process=image/resize,w_950

发表于 2023-1-30 11:36:19

Hello, I'm sorry! This is Daniel from Customer Service, I have initiated a parcel aftersale for you and our colleagues will investigate and get back to you as soon as possible. It is true that packaging can be damaged due to crushing in international shipping, so please forgive me! If you still have the outer box packaging, please take a photo and provide it to us and we will investigate with the warehouse and logistics provider and give you a solution. Once again, our sincere apologies to you!

发表于 2023-2-3 16:36:38

客户关怀部Daniel replied at 2023-1-30 11:36 Hello, I'm sorry! This is Daniel from Customer Service, I have initiated a parcel aftersale for you ...

I do have a photo of the box, where would I send the image?

发表于 2023-2-4 10:35:42

Hello, this is Daniel, customer service. I am sorry to keep you waiting. I suggest you send the package picture and other information to our customer service email (care@superbuy.com), or you can also contact our online customer service. Thank you for your cooperation!

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