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Items crashed 新人帖
Post time 2022-8-3 18:21:58 | Last replied 2022-8-5 13:01:40 | From Japan 楼主
boxes were crashed, cup noodles were squashed http://img1.superbuy.com/images/app/2022/08/03/2205703716595_9_4_5.jpg?x-oss-process=image/resize,m_fill,w_950 http://img1.superbuy.com/images/app/2022/08/03/2211321916595_1_1_3.jpg?x-oss-process=image/resize,m_fill,w_950
Parcel Info
Item Details:
江大侠食品专营店
DI22571102255
江大侠食品专营店
DI22571102256
海蒂零食屋
DI22571102257
海蒂零食屋
DI22571102258
海蒂零食屋
DI22571102259
汤大师旗舰店
DI22571122041
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Logistics Updates:

Dispatched On: 2022-07-24 16:07

Shipping Method: EMS

Delivered On: 2022-08-03 17:32

Confirm Receipt Cycle: 10 Days

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Post time 2022-8-5 13:01:40 沙发
Hello. This is Lori, customer service from superbuy. Thanks for your feedback .I'm sorry for the trouble caused by this situation. We attach great importance to this parcel damage issue. In order to provide better after-sale service, we have added "parcel after-sale service" under your related parcel. Please kindly keep the outside parcel box picture and the waybill picture on the outside parcel and provide it to our after sale service. We will help to make claim with logistic company. Our customer service  staff will contact you within 24 hours through parce after-sales service" and provide you further assistance. Please pay attention to the reply of your colleagues. About checking reply for Parcel After-Sale Service : APP : you can click "Me"---"My Consultation"---"All Enquiry"---“Parcel After-Sale Service " to check. PC: You can click your use name-"Enquiries"---“Parcel After-Sale”to check. You can also contact our online customer service or send Email to our customer service Email for further assistance. Online service link: https://vs.rainbowred.com/visito ... atTag=en&lan=en Customer service Email: care@superbuy.com
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