Dear users,
Upon notification from the logistics provide, due to insufficient flights, the billing method of parcels sent to USA via EUB / EUB-A will be changed starting today, that is, if any side of the parcel ≥ 40cm, the volume weight (kg) will be calculated as length (cm) * width (cm) * height (cm) / 8,000, and the freight will be billed based on the greater of actual weight and volume weight.
If the volume weight is more than twice the actual weight, the parcel will be rejected and returned to our warehouse. In this case, we suggest that you use EMS Standard Express and Hong Kong DHL-A (Small) instead.
We apologize for the inconvenience, and thanks for your understanding and support!
Superbuy Team Apr. 27, 2021
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