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关于香港DHL新增住宅地址递送附加费的通知
Post time 2021-2-22 17:44:10 | Last replied 2021-2-22 17:45:50 | From China 楼主
尊敬的用户,

接物流商通知,从2021年3月1日起,香港DHL将收取住宅地址递送附加费(即针对收件地址为住宅的用户收取该费用,包括私人住所及非公共办公场所地址,具体以官方DHL根据派送地址评估为准),收费标准为每票收取RMB 30元*(1+香港DHL官网公布的当月燃油费率),DHL燃油费率查询地址为:https://mydhlplus.dhl.com/cn/zh/ship/surcharges.html#/fuel_surcharge

举例:
如果2021年3月香港DHL官方网站公布的当月燃油费率为15%,若您的包裹订单产生了“住宅地址递送附加费”,对应的收费为:RMB 30*(1+15%)=34.5 元 。

此外,香港DHL将于包裹寄出后的3-6个月内提供该项住宅地址递送附加费的账单给我司,我司在收到账单的第一时间将会在系统中对相应包裹的用户进行补收费通知,若您收到相关的补款通知,请积极配合完成补款。

由此给您带来不便,敬请谅解,谢谢!

涉及线路:
香港DHL-A(小货)、香港DHL-A(大货)


Superbuy团队
2021.2.22


Residential Surcharges Imposed by Hong Kong DHL


Dear users,

Upon notification from the logistics provider, starting from Mar. 1, 2021, Hong Kong DHL will impose Residential Surcharges (i.e. charges for delivering parcels to residential address, including private residence address and non-public office address, subject to the Hong Kong DHL assessment based on the delivery address).
The residential surcharge per parcel is RMB30 * (1 + fuel surcharge rate) .
*Fuel surcharge rate is subject to the one currently published on Hong Kong DHL website. You can check the fuel surcharges by visiting:
https://mydhlplus.dhl.com/cn/en/ship/surcharges.html#/fuel_surcharge.
For example:
Given the 15% fuel surcharge rate for March 2021 published on Hong Kong DHL website, if "Residential Surcharge" is required for your parcel, the surcharge will be: RMB30 * (1 + 15%) = RMB34.5.

In addition, Hong Kong DHL will provide us with bills of residential surcharges within 3-6 months after parcel shipment. We will remind users of corresponding parcels to pay the surcharges via system notifications immediately upon receipt of such bills. If you receive the notification, please make the payment as required.

We apologize for the inconvenience, and thank you for your understanding!

Lines involved:
Hong Kong DHL-A (Small), Hong Kong DHL-A (Heavy)


Superbuy Team
Feb. 22, 2021
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