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Ever since IE-Post changes to BUDGETCARS as leg leg carrier...
Post time 2021-1-20 08:28:03 | Last replied 2021-1-22 03:07:01 | From Singapore 楼主
For years, i have been an ardent supporter of Superbuy. I still am.
This is my first disappointing post- NOT about Superbuy. It is apparent Superbuy packed well. I mean, I analysed AND based on evidences, it is BUDGETCAS bg
But alas, the external shippers destoryed the entire customer experience. Superbuy--> IE-post--> BUDGETCARS PTE LTD
Let the facts and evidences speak for themselves. Budgetcars Pte Ltd, bgc, delivered the following. This company is the local last leg shipper for overseas shippers like IE-post for shoppers on Taobao etc,
This company is so small and new rhatr you cant even find it when you google or yahoo or bing or even duckduckgo it!!!

Delivery man let shipped his tongue he damaged then cajoled my housekeepr to accept and failing which intimidate her. And contacting the only email address there, someone called Wilson yap, met with no response. After many attempts by myself and the merchant i located contact number and website. Response was it was Sunday and promised to reply to emails sent week ago.
But promises not kept. Only after much complaint, recevied a pathetic response saying will look into it - and then disappear into oblivion,
I was told in future: If i ever use IE-post (or ever othe rshipping lines which is not an integrator that is, not covering final last leg to you locally), again,
to indicate explicitly NOT to use BUDGETCARS as the last leg carrier.

PS. To reiterate, the packing by Superbuy is very well. it is not Superbuy's fault


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Post time 2021-1-20 08:35:27 From the mobile phone 沙发
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Post time 2021-1-21 20:12:53 板凳
Hello.
We already received your email and replied in the email.
We will try best to negotiate with IE and help you.
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Post time 2021-1-22 03:07:01 地板
It is ok. It is not Superbuy's fault. Please need not. On his behalf
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