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12.12 Superbuy Shopping Tips
Post time 2020-12-4 11:01:52 | Last replied 2024-2-11 18:52:34 | From China 楼主
I.       Tips for 12.12 SuperbuyShopping Event
Tip 1: Snap-up of LimitedDeals/Flash Sales
The shopping agents will try their best to snap up the12.12 Limited Deals/Flash Sales for you, but without any guarantee. Therefore,in order to increase the success rate of snapping up these deals, we recommendthat you submit order 1-2 days in advance, so that the shopping agents can getyour order highlighted ahead of time for easier and faster purchase.
Tip 2: Purchase of Pre-sale Items (i.e. pay ininstallment)
For orders of 12. 12 Pre-sale Items (i.e. pay ininstallment), we suggest that you pay in full in advance, so that our shoppingagents will get your orders highlighted ahead of time and snap up the items; Ifthe final price listed on the store is lower than the actual amount you paid,the shopping agents will refund the difference to your Superbuy account.
Note: According to rules for 12.12 Tmall and TaobaoShopping Event, orders of pre-sale items cannot be cancelled and the depositcannot be refunded. In addition, Return Guarantee and modification of color,size, etc. will not be supported! Please check carefully before placing orders.
Tip 3: To ensure successful purchase and avoid orderfailure due to stock shortage, payment delay and pending confirmation, etc., wekindly remind you of the following during purchasing:
1. Leave remarks as clear aspossible under your order
In order to avoid delayed purchasedue to stock shortage or pending confirmation, we suggest that you get a betterunderstanding of related risks in advance and tell the shopping agent in the“Remarks”section under your order with alternative purchasing plans.
2. Purchase “Speedy Response” service
Time is money! Be quick! This is allthat matters!!!
If you forget to purchase theservice when you place an order, once the order is submitted successfully, youcan go to "list of shopping agent orders” and click “value-addedservice” on the corresponding order to purchase theservice if the shopping agent has not purchased your desired item yet.
3. Choose “Order First andPay Later”
On the day of the Event, it ishighly likely that prices will change from time to time. In order to avoiddelayed or failed purchase due to delayed payment, we suggest that you choose Order First andPay Later” whenpurchasing “Speedy Response” service. Shopping agents will purchase your desired items ifthe difference is less than CNY 100, and you can make up the payment within 24hours.
II.    Thing that will not beprocessed during the Event
No.1: Some coupons or bonuses cannot be claimed orredeemed during the event.
Due to ID restrictions on claiming or redeeming couponsand Tmall bonuses, our shopping agents can only claim or redeem these couponsusing their Taobao IDs for a limited number of times. In order to ensure yourdesired items can be purchased in time, we may not be able to claim or redeemsome coupons or bonuses on 12 Dec. Thanks for your understanding. For details,please refer to "Rules for Claiming Coupons for Shopping Agent Orders”
III.   Processing Time during 12.12Shopping Event
1. Processing time for orders
Shopping agents will work 9:00-18:00(BT) during the event, please submit order 24 hours earlier beforelimited items start selling; Orders paid after 18:00 Dec.12 won't get the eventdiscounts, please submit orders in advance.
2. Transit time for shipment and stock-in
Due to the surge inorder volume and insufficient logistics capacity during 12.12 Shopping Event,shipment and stock-in of the items purchased during the Event may be delayed.The exact shipping time shall be subject to the "shipping time"specified on the page of product details in the store. Please be patient!

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  • www.buckyselect.com订单与Superbuy不互通,但Superbuy老用户可直接使用Superbuy账户登录,无需重复注册;
  • 本次活动仅支持美国、澳洲用户参与;
  • www.buckyselect.com不支持使用第三方平台登录,包括facebook,微博、QQ、微信,因此已使用第三方登录在Superbuy注册的老用户在www.buckyselect.com需要重新注册,对此带来的不便我们深表歉意。
This is a brand event between Superbuy's independent mall and Bestore. You will be redirected to to place order and complete shopping. You don't need go through the shopping agent procedure.
  • The order systems of and Superbuy are separate, but existing Superbuy users can sign in with Superbuy accounts.
  • The event is only open to US and Australian customers.
  • doesn't support third-party login such as with Facebook, Weibo, QQ, and Wechat. Superbuy customers using third-party login need sign up for an account to participate. We apologize for any inconvenience.
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