Notice on Adjustment of Billing Method for SAL

Dear users,

Greetings!

Upon urgent notice from China Post, due to the impact of COVID-19, domestic and international flights have seen increasing cancellations and the flight capacity is severely insufficient. Post offices around China will strictly measure and calculate the volume weight of the parcel starting 20 Apr. In case that the length of one side of the parcel is greater than or equal to 60 cm, the volume weight will calculated based on length * width * height / 6000. The parcel will billed based on the greater of the actual weight and volume weight, instead of only actual weight. If the length of the parcel is less than 60cm, the volume weight will not be calculated.

Based on the principle of ingenious services, this billing method will be effective on Sunday (26 Apr.). The specific effective time shall be subject to the notice on our website. During the transition period, the parcel will still be billed based on the actual weight. You can submit your parcel as needed.

We apologize for any inconvenience caused! Thank you for your understanding and support!

Superbuy Team

23 Apr., 2020

Thanks for the info,.

Thanks for the information but can you advise if this is applied if I submit before April 26?

latoya.rambally 发表于 2020-4-26 01:58 Thanks for the information but can you advise if this is applied if I submit before April 26?

Thank you for choosing superbuy. As you said, packages submitted before April 26 will still be charged according to the original billing method. I'm sorry for the trouble caused to you.