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[Announcement]The Speedy Response service has been optimized
Post time 2019-9-3 17:03:08 | Last replied 2019-9-6 19:06:38 | From China 楼主
Dear Customer:
Greetings!
To optimize your purchasing experience, we have introduced the “Order First Pay Difference Later" feature. If you place your order with "Speedy Response", you can also choose "Order First Pay Difference Later". If the product price changes within CN¥ 100 during the procurement,we will order the product first and then ask you to pay for the difference. You will have 24 hours to complete the additional payment.

FAQ:
1.  Where can I select the service?
Q:If you place your order with "Speedy Response", you’ll see the option "Order First Pay Difference Later".Check it before the payment if necessary.
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2. How should I pay for the difference later?
Q:Once we have ordered the product for you, we’ll send you a notice for the additional payment. Then, all you need is to click and pay within the next 24 hours.
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3. What if I fail to pay in time?
Q:Your order will be refunded in that case.

4. What if I still want the product despite forgetting to pay for the difference?
Q:Your order will stillbe refunded regardless, but you can still replace a new order or contact your shopping agent to verify if the product can be reordered.


5. What if I forgot to pay for the difference, but the refunding failed and the producthas been shipped?
Q: Fororders that have been shipped, we’ll request a refund (and parcel return) once the product is delivered to the warehouse. Fees related to the refund shall be borne by you.

6. What if I forgot to pay for the difference, and the product cannot be refunded after it reaches the warehouse?
Q: When it comes to after-salesissues, our shopping agent will negotiate with the seller to ensure minimum losson your part. But if the seller refused to return/exchange, the risks andrelated fees will be borne by you.

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Post time 2019-9-6 19:06:37 沙发
Thanks for the info.
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