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DI18606870455 & DI18606865908 Fine photo problem 新人帖
发表于 2018-11-10 14:15:00 | 最新回复 2018-11-26 03:00:12 | 来自于 Clarke County 楼主
Hi, the photo taken is not good for my purchases. Item 1) DI18606870455 order no. The full product cannot be seen, Part of the product are cut off from the picture , can you assist to retake the photo properly as I have paid for the service. This is what I wrote on the note: Note:  Picture of Product with White background | Picture of Product with Lady wearing IT | Picture of man wearing with IT Product Item 2) DI18606865908 Same for the order,   , it is not in order based on my requirement. Also, it is not in clear background. This is what I wrote on the note: Note: Picture of Product in A CAR | Picture of Product in Black Bag (the without at The Plastic wrapper) | CAR SEAT at The Belt near the Detail Area Thank you.
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发表于 2018-11-12 10:05:29 沙发
I will Help you to consult
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发表于 2018-11-14 11:50:58 板凳
Hi, friend,
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发表于 2018-11-14 12:06:27 地板
Dear Valued Customer Thank you very much for your detailed feedback. I am very sorry for the situation you are facing with, we launched an deep and full investigation already. Superbuy’s idea is to provide the best customer service, we always ask ourselves to concern our customers and be warm, honest, responsible to them, so maybe there were some misunderstanding or unusual issue occurred in your case, I guarantee we will try our best to confirm every detail honestly in the investigation, and take full responsibility for any of our faults. Thank you again for spending time on this feedback, this is the greatest help for Superbuy to make progress and achieve better service, much appreciated! I will keep communicating wit you via our care mail(care@superbuy.com) in the coming working days, Please wait for our further message and feel free to contact me for any problems at any time.
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