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Customer Service|Worry-free Shopping Experience
Post time 2018-10-31 23:35:01 | Last replied 2019-7-23 16:31:59 | From China 楼主
Our mission is to exceed your expectation, stress free from your shopping journey, and bring you the best e-commerce service.
24/7 Bilingual Customer Hotline
Superbuy is pleased to have a responsible customer service team who never fails to solve a customer’s problem or request.
Superbuy’s customer service team is trained professionally to develop a proactive service awareness for effective communication. Our24/7bilingual customer hotline will be ready to solve all your problems before, during and after-sales. As the leading e-commerce service provider, Superbuy makes sure you have a perfect shopping experience during the Chinese Black Friday.
One-to-one Expert Service
Our expert service handles customized requests, source quality suppliers and offer a full tracking service from order of a product to delivery. All that said, we will charge only 10% of the total orderas the service fee(minimum CN¥10 per order).
CEO Mailbox:
If you have any suggestions or ideas, please feel free toemail directly to theCEO mailbox.

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  • www.buckyselect.com订单与Superbuy不互通,但Superbuy老用户可直接使用Superbuy账户登录,无需重复注册;
  • 本次活动仅支持美国、澳洲用户参与;
  • www.buckyselect.com不支持使用第三方平台登录,包括facebook,微博、QQ、微信,因此已使用第三方登录在Superbuy注册的老用户在www.buckyselect.com需要重新注册,对此带来的不便我们深表歉意。
This is a brand event between Superbuy's independent mall and Bestore. You will be redirected to to place order and complete shopping. You don't need go through the shopping agent procedure.
  • The order systems of and Superbuy are separate, but existing Superbuy users can sign in with Superbuy accounts.
  • The event is only open to US and Australian customers.
  • doesn't support third-party login such as with Facebook, Weibo, QQ, and Wechat. Superbuy customers using third-party login need sign up for an account to participate. We apologize for any inconvenience.
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