Parcel Delays,Shipping Cost Hikes,Extended Service Timeliness due to COVID-19 Pandemic转运攻略

发表于 2020-6-9 18:32:33

elwinjose21 replied at 2020-6-9 10:51 Hi. When will it start shipping normally? I want to make several purchases since I do dropshipping, ...

Dear friend, Thank you for your feedback and information, With regard to international transport, this depends on the timeliness of the recovery of the epidemic. If the global epidemic continues, the delay of logistics transportation will continue with the epidemic. I'm really sorry. If you have any questions, please feel free to contact us, thank you. Have a good day!

发表于 2020-6-9 21:22:22

ok. thanks for update

发表于 2020-6-11 00:21:02

Hello I would Like to complain about an order I made probably 10 days ago I or more .... I ordered a shoe from weidian by expert services and then after paying and after the order is in the warehouse the agent tells me they can’t deliver to my city because it’s replica and then he tells me all routes to my country are closed !!!! Because of covid even though i ordered replica from here before and it came without problems and about Covid all shipping companies are delivering and I’ve received multiple orders before!!!!! Youu know all this information from before but you’re telling me after I’ve made my order!!!! Telling me keep it in warehouse until covid is gone ?! Customer is not stupid I just want my order delivered I don’t care how, I’m waiting on a response

发表于 2020-6-11 16:23:11

发表于 2020-6-14 02:06:23

客服中心mona replied at 2020-6-9 18:16 Dear friend, Thank you for your feedback and information.

My problem is: the EUB shippment mode is not avaiable right now. Im avoiding buying new things because i dont know if there will be EUB back again. There are any chances we got EUB back as option for ship to Brazil in next weeks?

发表于 2020-6-16 17:32:19

发表于 2020-6-23 17:44:18

发表于 2020-6-25 04:35:54

Helpful info, ty

发表于 2020-6-28 10:08:21

thanks

发表于 2020-6-29 22:25:38

thanks

发表于 2020-6-30 02:27:30

发表于 2020-7-4 17:39:14

发表于 2020-7-28 11:18:31

Hi, I've seen just a few days ago that the China Post and EMS option is available again for shipping to Peru, just wanted to know if you could confirm that they are available again in order to ship asap the items that I have stored in the warehouse? Thanks.

发表于 2020-7-29 09:14:17

good to know

发表于 2020-8-4 10:41:14

thankss

发表于 2020-8-6 08:23:55

发表于 2020-8-29 01:09:27

发表于 2020-9-8 05:02:53

thanks for the info

发表于 2020-9-15 22:14:46

能夠預估國際運費嗎? 我無法預估包裹大小跟重量. 本來想買融燭檯燈, 但是考慮到易碎物品以及大理石坐檯. 如果可以預估運費, 那就太好了! 謝謝!

发表于 2020-9-23 16:08:51

rabbitbowchou 发表于 2020-9-15 22:14 能夠預估國際運費嗎? 我無法預估包裹大小跟重量. 本來想買融燭檯燈, 但是考慮到易碎物品以及大理石坐檯. 如 ...

您好朋友，我是fay。关于不清楚包裹的体积和重量，您可以按照以下方式处理：1、如果是在您购买之前，可问一下卖家。2、如果商品已经在我司，您可以购买预演包装（https://www.superbuy.com/cn/page/help/#search_helpId1186），仓库操作完成后，会通知预演包装的结果。关于运费预估，在前端是有页面可以操作的：https://www.superbuy.com/cn/page/query/freight/。希望以上的信息可以帮助到您，如果您还有其他的疑问，请您随时联系我们。祝您生活愉快！

值得买