【公告】购物助手恢复使用公告转运攻略

发表于 2016-5-7 12:32:55

槿色安年° 发表于 2016-5-7 07:32 一张订单里面好几样物品但是用转运只显示出一件

是正常的呀，购物助手是代购工具，不是用来转用的，麻烦亲再试下吧，如有问题可以联系客服咨询。在线客服

发表于 2016-7-7 09:07:22

hi, i'm trying to order two shirts and I'm getting this message, "如部分商品因缺货等原因不能订购，将直接购买订单中其他商品，无须等待我再次确认是否继续购买"

发表于 2016-7-8 20:26:02

Hello, my account email is samuelberkin@gmail.com. I was wondering if I could get QC pictures for the following items in your warehouse: DEHAE50578354, DEHAE50578355. Thank you.

发表于 2016-7-11 10:15:19

wdelmore13 发表于 2016-7-7 09:07 hi, i'm trying to order two shirts and I'm getting this message, "如部分商品因缺货等原因不能订购，将 ...

You can contact the online customer service to confirm the parcel situation 在线客服

发表于 2016-7-11 10:17:56

samuelberkin 发表于 2016-7-8 20:26 Hello, my account email is . I was wondering if I could get QC pictures for the following items in y ...

You can contact the online customer service to confirm Click on the 在线客服

发表于 2016-7-11 18:02:17

what does this - You have agreed that "as some of the goods due to other reasons can not be ordered out of the purchase orders directly in other commodities, without waiting for me again to confirm whether to continue to purchase" agreement - mean?

发表于 2016-7-11 18:37:09

christhecreator13 发表于 2016-7-11 18:02 what does this - You have agreed that "as some of the goods due to other reasons can not be ordered ...

We are sorry it confused you. It means we'll buy the items which are available. And you don't need to reconfirm if you want to continue this order when some items in this order are out of stock. It will speed up your order because we will save the time to reconfirm. Please don't worry. We'll send message to you if your order is abnormal. Have a nice day!

发表于 2016-7-14 15:26:35

how long does it normally take for a return to get refunded?

发表于 2016-7-16 08:29:38

在Safari中安装了Dotdotbuy插件之后，多伦多大学的系统就登不进去了，只能卸载，求修复

发表于 2016-7-18 11:00:48

Jack Zheng 发表于 2016-7-16 08:29 在Safari中安装了Dotdotbuy插件之后，多伦多大学的系统就登不进去了，只能卸载，求修复 ...

亲可以chrome安装助手尝试一下，可能是贵校的系统对助手有冲突

发表于 2016-7-20 10:47:56

christhecreator13 发表于 2016-7-14 15:26 how long does it normally take for a return to get refunded?

when seller receive the return package, then we can push seller get refund, normally it will take about 5~7 working days. Any question you can contact online service to get a quick reply.

发表于 2016-7-27 06:02:02

I haven't received an update on my order since the 21st, why is that? Is my order safe?

发表于 2016-7-27 09:32:58

Chris CG Lamarre 发表于 2016-7-27 06:02 I haven't received an update on my order since the 21st, why is that? Is my order safe?

You can contact the online customer service to confirm Click on the 在线客服

发表于 2016-10-1 16:12:27

SALVE, per piacere mi fai unico pacco per trasporto in Italia, GRAZIE MILLE

发表于 2016-10-1 19:28:46

本帖最后由 Queeniebee 于 2016-10-1 19:31 编辑

subarugrandpa 发表于 2016-4-22 16:42 有代購這个嗎? https://world.taobao.com/item/35812405968.htm?fromSite=main&spm=a312a.7728556.w8880896 ...

I do speak English. Regarding your query, you may just simply submit the link then DDB would order it for you on TaoBao. But be reminded that you would need to pay the full cost of the product first, then once the product is received by DDB, you then submit your parcel and pay the cost of delivery. This means two components of the cost are involved and you will need to pay separately at different times. Hope this helps.

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