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1. Account Setup and Discounts New User Benefits: Superbuy offers new user discounts—look for coupons and vouchers when you sign up. VIP Levels: Frequent users can level up their VIP status, which reduces service fees and shipping rates over time. 2. Selecting Products Use Taobao/1688 Links: Superbuy is primarily used to buy from platforms like Taobao, JD, 1688, and Tmall. Ensure you copy the correct product link and paste it into the Superbuy search bar. Check Reviews on Taobao: Even though Superbuy translates product descriptions, buyer reviews are crucial for assessing product quality. Use Google Translate if necessary to translate the original Taobao reviews. Avoid Counterfeit Products: Be wary of extremely low-priced items, especially branded goods—they might not be genuine. 3. Communicate with Superbuy Agents Pre-purchase Chat: Use the chat feature to ask Superbuy agents questions about the product, stock availability, or size recommendations. Picture Request: Ask for warehouse photos once the product arrives at the Superbuy warehouse. This ensures the item matches the description and avoids surprises. 4. Smart Shopping Strategies Use Combined Shipping: Consolidate multiple items into one parcel to save on international shipping. Superbuy offers free consolidation services. Weight Optimization: Superbuy calculates shipping by weight, so removing unnecessary packaging helps reduce costs. Ask them to discard extra packaging during consolidation. 5. Shipping Tips Compare Shipping Options: Choose between DHL, EMS, FedEx, or cheaper alternatives. DHL is fast but expensive, while E-Packet is cheaper but slower. Insurance and Declaration: Always declare lower values (within reasonable limits) to reduce the risk of high customs duties but stay aware of your country's import regulations. Shipping Insurance: Consider insurance for expensive or fragile products to cover loss or damage in transit.