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Dear users,
Greetings!
As per a new VAT policy implemented by the UK government, starting from Jan. 1, 2021, for all goods sent to Britain from countries and regions outside Britain, the tax-exemption value of 15 pounds previously implemented will be canceled. Additionally, a value-added tax will be required for goods valued at 0 - 135 pounds, and for those valued over 135 pounds, both value-added tax and customs duties are required.
Given the significant impact due to the new policy, the logistics provider will suspend the existing logistics line. Starting from 12:00, Dec. 25, 2020, we will suspend the EU Tax-Free Air Mail for parcels sent to the UK until further notice. If you want to send parcels there, we suggest that you choose Hong Kong DHL-A (Small) / (Heavy), Hong Kong UPS Cargo (Small) / (Heavy), DHL E-Packet, NL Post Air Mail (Registered), and EMS Standard Express instead.
For parcels under "Shipped" status in our system before Dec. 24, we will still take care of them; those submitted after Dec. 24 will be returned, and you can re-submit them using other lines.
We apologize for the inconvenience. Thank you for your understanding and support!
Superbuy Team
Dec. 25, 2020
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