Preferential Air Express Suspended for Parcels Sent to UK

Dear users,

Greetings!

As a new tax policy will be implemented by the UK government starting Jan. 1, 2021, upon request of the logistics provider, we will suspend the Preferential Air Express for parcels sent to the UK starting from 12:00, Dec. 25, 2020, until further notice. If you want to send parcels there, we suggest that you choose Hong Kong DHL-A (Small) / (Heavy), Hong Kong UPS Cargo (Small) / (Heavy), DHL E-Packet, NL Post Air Mail (Registered), and EMS Standard Express instead.

For parcels under "Shipped" status in our system before Dec. 24, we will still take care of them; those submitted after Dec. 24 will be returned, and you can re-submit them using other lines.

We apologize for the inconvenience. Thank you for your understanding and support!

Superbuy Team

Dec. 25, 2020

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