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Dear Superbuy Users,
According to the latest updates from Canadian logistics providers, Canada Post is expected to initiate a nationwide strike starting May 22, 2025. This action will severely impact mail and parcel processing services. To minimize disruptions, Superbuy will implement the following adjustments for Canada-bound logistics services:
I. Postal Routes All postal routes currently rely on Canada Post for last-mile delivery. The strike will cause widespread parcel backlogs, delays, and potential returns to overseas warehouses. Delivery timelines cannot be guaranteed even after the strike ends due to residual backlogs. We strongly advise against using postal routes during this period. Affected Routes: EMS Preferential Line-HZ / e-EMS-HB / EMS-HN / EUB-HB / SAL / EUB-HZ / EMS Economy-HZ
II. Special Routes Most dedicated routes have shifted to commercial carriers (e.g., UNI/UPS) for last-mile delivery. However, shipments to areas not covered by UNI/UPS will be suspended. Postal code eligibility can be verified during the order submission process.
Affected Routes: Air Cargo (General) / Air Cargo (Special) / Ocean Route (Special) / YunExpress Air Cargo (General) / YunExpress Air Cargo (Batteries) / SF Air Mail (Small) / Canada Ocean Cargo / EU&USA Duty-Free Economy Air Mail (General Cargo)
III. Express Lines UPS/DHL services are anticipated to face significant volume surges, leading to severe delays and backlogs. Delivery timelines will remain unstable.
Affected Routes: UPS(HK)-5500 / HK DHL Preferential Line / Hong Kong UPS / HK UPS Preferential Line / HK DHL Preferential Line (Heavy Cargo) / HK UPS (20KG+) / HK UPS (44KG+)
At present, there is no information on the end of the strike, and we cannot predict when services will resume. We will update you on the progress of negotiations via our website and social media.
We sincerely apologize for the inconvenience and appreciate your understanding. Superbuy will monitor the situation closely and notify users immediately once services normalize.
Thank you for your continued trust and support.
Superbuy Team May 15, 2025
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