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Dear users,
The service of SAL Line has been suspended since 5 June due to extended transit time, but at the request of Superbuy users and given our commitment to ingenious service, we now decide to get it resumed as of today.
Here are a few things you need to know in advance:
1. In terms of parcel processing priority, China Post will give priority to EMS-based parcels. At present, there is no better solution to handle the backlog of SAL-based parcels, which results in increasingly longer transit time.
2. If you choose SAL Line, please note that the transit time will definitely be extended. Once your parcel is sent out, it is almost impossible that it can be stopped from further transportation or be returned. Please be kindly ware of this. In case of urgent parcel, please choose other logistics routes. Thank you for your understanding.
3. If you send parcels to certain countries (Bulgaria, Albania, Puerto Rico, Nigeria), since logistics providers are unable to guarantee on the transit time and may not provide after-sales services, we suggest that you choose other routes. Thank you for your understanding and support.
Superbuy Team
8 June, 2020
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