尊敬的用户，
因新冠肺炎疫情在全球蔓延，国际航班减少，邮政包裹大量堆积在发货地仓库等待寄送。为了避免长时间排队进仓等待运输（以下简称“排仓”），使您尽快收到心爱的包裹，武汉邮政决定将部分包裹转铁路或者高端直航海运来减缓运输压力。如果您使用“武汉EMS”线路邮寄包裹，将受到以下影响：
1、您的包裹在出库后即生成运单号，但因“武汉EMS”线路为异地发货，从华南仓经国内快递运至湖北武汉市（运输时间约2-3个工作日），再交由武汉邮政进行国际寄送。期间物流轨迹无法更新，所以“物流详情”显示会有延迟，请耐心等待3-4个工作日后再通过运单号在对应包裹的“物流详情”或EMS官网查询物流轨迹。
2、近期，您通过“武汉EMS”线路寄送的包裹，将由武汉邮政根据实际排仓情况合理分配，更改为铁路或者高端直航海运寄送，以避免空运排仓期过长导致包裹滞留国内。如您希望等待EMS空运排仓，请在提包时选择“EMS线路”或者其他空运小包渠道（注：因疫情特殊时期，不排除上述线路，在未来也有可能采取此铁路+海运结合的运输方式）；如您已使用“武汉EMS”线路提交包裹，将有极大可能被武汉邮政更改为铁路或者高端直航海运，敬请谅解。
常见问题FAQ：
1、使用铁路或高端直航海运会增加包裹的运输时效吗？
与目前紧张的航空排仓相比，转铁路或者高端直航海运能够节约宝贵的等待时间。部分包裹在原地长时间等待空运航班的同时，如使用海运极有可能已经运送到目的国等待派送。
2、使用铁路或高端直航海运会降低物流费用吗？
武汉邮政提供的是高端直航海运，价格与空运的成本不相上下，因武汉邮政无法降低物流费用，故武汉EMS线路由空运转转铁路或者高端直航海运后，价格不变。
3、是否可以选择使用铁路或高端直航海运？
在疫情特殊情况下，无论寄件人或收件人均无法自主地选择海运、铁运或空运。将由武汉邮政根据实际排仓情况合理分配。根据目前寄送数据，高端直航海运占70%，数据仅供参考。
Sueprbuy团队
2020年6月4日
Something You Should Know About Wuhan EMS
Dear users,
Recently, given the wide spread of COVID-19 across the world, we have seen a huge backlog of parcels due to increasing reductions of international flights. In an effort to deliver the parcels as fast as possible, Wuhan Post decides to boost the logistics efficiency by shipping some parcels via railway or high-end direct sea transport. Here are a few things you should know if you send parcels using Wuhan EMS:
1. A tracking number will be generated once your parcel is shipped out of the warehouse. However, since your parcel will not be shipped via Wuhan EMS locally, instead, it will be transferred from Guangdong Warehouse to Wuhan City (probably within 2-3 working days) for global transportation by Wuhan Post, during which the logistics tracking will not be updated and updates shown in "Logistics Details" will be delayed as well. Please wait patiently for 3-4 working days, and then you can check the logistics tracking for the corresponding parcel by going to "Logistics Details" or EMS website using the tracking number.
2. In the coming days, all the parcels sent via Wuhan EMS will be reasonably allocated by Wuhan Post according to the actual shipping space arrangement, and will be sent through railway or high-end direct sea transport to make them delivered as fast as possible. If you prefer air transport via EMS, please select “EMS” or other air transport-based lines for small parcels when submitting your parcel (Note: under current circumstances, it is possible that the above lines will also utilize the combination of railway and sea transport in the near future); if you select Wuhan EMS during parcel submission, it is highly likely that Wuhan Post will ship you parcel via railway or high-end direct sea transport. Thanks for your understanding!
FAQs:
1. Will the transit time be longer?
Compared with insufficient capacity currently seen in air transport, railway or high-end direct sea transport can be a real time-saver. For parcels on the long waiting list for shipping space in air flights, if shipped by sea, they may have arrived at the destination country for delivery.
2. Will the shipping fee be reduced?
The shipping fee will remain the same. What Wuhan EMS offers is the type of high-end direct sea transport, which makes the cost comparable to that of air transport, so there is no room for price reduction.
3. Between railway and high-end direct sea transport, can I choose which one to use?
Under current circumstances, no senders nor receivers can choose whether the parcels will be shipped by sea, railway or air. All parcels will be allocated reasonably by Wuhan Post in accordance with the actual shipping space arrangement. According to data currently available, parcels shipped via high-end direct sea transport account for 70% of the total shipment volume (the data is for reference only).
Superpbuy Team
4 June, 2020
麻烦不知道别人什么情况就做好人。你试试ems别人十几天就收到了，甚至比你还晚寄，你的寄了一个月了还没任何更新，去问客服每次都只跟你说拍仓看看。你以为涨价全部都是涨给邮寄公司的啊 
