#ProductFeedback# Chat deletes letters when typing

#ProductFeedback#. Hello, thank you for asking for product feedback 1. The issue: Every time I use Customer Service chat, I start to type the sentence but the chat deletes the second letter.  For example, if I type "Hello" ...the chat will delete the "o" and all I have is "Hllo". So if I am not careful, the message I send will always miss the second letter. This only happens in the customer service chat on laptop. I have a video of this that I can show you. It is very hard with screenshots. I have tried to show you with screenshots. You can see I try to type the word "Is" but superbuy chat deletes the letter "s" and I have to retype the "s" I am using a macbook pro, connected to wifi OSX Sierra 1280x800 I do not know how to suggest this is fixed. It seems to be a software bug in your chat. It does not happen when I use my mobile app.

Screen Shot 2019-12-14 at 10.26.55 pm.png?x-oss-process=image/resize,w_950 (57.2 KB, Downloads: 0)

Sorry, I didn't understand your question. Can you send us a video of the problem?  Email:service@superbuy.com

Sorry we did not receive your video, it can help us understand the problem.Maybe you can try another browser.