亲爱的用户:
临近春节,部分淘宝/天猫/其他第三方电商商家因厂家提前休假等原因、导致部分商品出现缺货、少货等现象,建议各位用户尽量选择确定有货的商家进行商品代购,同时请尽量在1月20日之前提交订单及包裹寄送。由于1月10日后订购的商品,商家均可能在年后发货,请耐心等待。
在新春佳节即将来临之际,Superbuy全体员工在此向您致以最真挚的新年祝福和问候,感谢您长期对我们的关注和支持!
Superbuy 2017年春节员工放假时间为:2017年1月25日--2017年2月4日(北京时间)。
春节假期间我们将暂停仓库操作、订单处理、订单咨询,专家咨询,包裹咨询、客服电话、在线客服、客服邮箱、投诉邮箱、QQ群、社区、微博咨询等实时服务渠道,并于假期后(2017年2月5日北京时间)及时恢复服务。
春节期间Superbuy部分服务时间将做以下调整(北京时间):
注:国内快递除顺丰、邮政及圆通不休息外,其它快递公司在1月20号陆续开始停运跨省业务。具体快递恢复时间按照当地营业时间为准。自营商品48小时闪电发货服务暂停,节后正常恢复。
在此期间订、运单将暂停处理,但您仍可正常访问网站及提交订单,我们会在节日假期结束后第一时间处理您的商品订单和运单。由此给您带来的不便之处,敬请谅解!
最后,祝所有Superbuy用户新春快乐,鸡年顺意! Superbuy 团队 2017.01.03
【Announcement】Holiday Notice for 2017 Chinese New Year
Dear Valued Customers,
As we approach closer to Chinese New Year, most of the sellers fromTaobao/Tmall/other Chinese online shopping sites are starting to have theirholidays. Therefore, some of the items could be currently out of stock orlimited, please ensure the items you purchase are in stock. To lessen any frustratingsituations that might occur, please ensure that you submit purchase order andparcel delivery order before 20th January. Items purchased later than 10th January 2017 (Beijing Time)might face delayed delivery as sellers may arrange delivery only after ChineseNew Year holidays.
Superbuy sincerely wishes you a Happy Chinese New Year.
Chinese New Year is coming soon, Superbuy sincerely wish you a happy Chinese Year and all the best. Thank you for your supports.
Our Chinese New Year holidays will start from 25th January to 4th February 2017(Beijing Time).
During the holiday period, some of our services will be temporarily suspended such as operations in warehouse, order handling, order enquiries, expert service, parcel enquiries, telephone customer service, online customer service, customer emails, complaint emails, QQ Group, BBS, Weibo/Facebook/ Wechat/Social Media enquiries. Services will be back to normal as soon as we resume work(5th February 2017 Beijing Time).
Please read the following table carefully; it informs you a detailed service time forspecific services.
N.B. Most of the local carriers are offduty from 20th January except for SF, EMS, and YTO. Please refer tothe local operation time for recovery.
During this period, orders and parcels will not be handled temporarily, but you can use the functions as normal. Once we are back to normal operation, we will handle your orders as soon as possible. We regret for the inconvenience that may have caused you.
In the end, Superbuy would like to wish youa Happy Chinese New Year and all the best in 2017. Superbuy Team 2017.01.03
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