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Residential Surcharges Imposed by Hong Kong DHL
Post time 2021-2-22 17:44:12 | Last replied 2021-2-22 17:45:43 | From China 楼主



Dear users,

Upon notification from the logistics provider, starting from Mar. 1, 2021, Hong Kong DHL will impose Residential Surcharges (i.e. charges for delivering parcels to residential address, including private residence address and non-public office address, subject to the Hong Kong DHL assessment based on the delivery address).
The residential surcharge per parcel is RMB30 * (1 + fuel surcharge rate) .
*Fuel surcharge rate is subject to the one currently published on Hong Kong DHL website. You can check the fuel surcharges by visiting:
https://mydhlplus.dhl.com/cn/en/ship/surcharges.html#/fuel_surcharge.

For example:
Given the 15% fuel surcharge rate for March 2021 published on Hong Kong DHL website, if "Residential Surcharge" is required for your parcel, the surcharge will be: RMB30 * (1 + 15%) = RMB34.5.

In addition, Hong Kong DHL will provide us with bills of residential surcharges within 3-6 months after parcel shipment. We will remind users of corresponding parcels to pay the surcharges via system notifications immediately upon receipt of such bills. If you receive the notification, please make the payment as required.

We apologize for the inconvenience, and thank you for your understanding!

Lines involved:
Hong Kong DHL-A (Small), Hong Kong DHL-A (Heavy)


Superbuy Team
Feb. 22, 2021

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