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#Superbuy8thAnniv# My experience 优秀
Post time 2020-10-7 22:01:48 | Last replied 2020-10-19 19:55:41 | From Clarke County 楼主
#Superbuy8thAnniv# I only started using Superbuy recently, about 1 year. I wished I started sooner though. I started using Taobao direct shipping and some other so call cheaper agent but they all failed. So, when I switched to Superbuy I wasn't expected much but maybe a bit better? not very hopeful at all. Then after my shipping even in the heart of covid19 everything when smooth. Yes, it took a long long time to get it but thats very normal at that time. Yea, we are in cvoid19 world still but shipping is getting better now. Using Taobao direct pushed me over to Superbuy to be honest. I thought it would be cheap using it but at the end it wasn't. There are tax which I have to pay and thats about 10% on top of the things I buy. So, I was presently surprised Superbuy doesn't add it since they buy local then ship oversea. There are fee on Superbuy which I glady and happy to pay since it is a peace of mind serivce. They took care of communication to the seller and inspection of the package/goods. So for me, the 10% taobao tax goes to this fee. One thing though, I wish the exchange rate is a bit better, matching to the realtime exchange rate so it would be easier to calulate when paying for goods and shipping. Let the fee be transparent since we know there is a fee but glady and happy to pay. Of course the fee got to be reasonable! It is reasoable right now, at least for me. Service is value and it is very important. Also, another wish, maybe a discount or a better rate for shipping? talking to carrieers and make a deal? if you havne't ready. Better shipping rate means more buying, at least for me. Shipping rate is what holding me from buying more since we all compare shipping rate to our local shipping. This is just what we do, i believe. If I can get a better shipping cost with local buys then I would get from them. But in reality, if international shipping is within 10% of local shipping this will change dramatically. I would buy a lot more here. Well, this is hard to improve, I know. So, it is a wish. Thanks you very much.
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Post time 2020-10-10 12:07:39 沙发
We hope that the  covid19 will end soon. Regarding the freight issue you mentioned, we have been exploring low-priced and guaranteed routes. Please look forward to it
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