尊敬的客户，<br/>
你好！<br/><br/>
我司将于今晚6月19日推出新的物流线路-韩国海运专线，此线路要求收件人必须填写收件人个人信息，请您留意以下线路特点：<br/><br/>
1、可寄送商品包括：内置带电（发往同一个地址的同一个包裹最多含1个）、纯电池（发往同一个地址的同一个包裹最多含1个）、移动电源（发往同一个地址的同一个包裹最多含1个）、化妆品、指甲油等属于合理自用的范围。<br/>
2、不可寄送商品包括：仿牌、烟油、液体、粉末、食品、药品等海关管制物品，请谨慎合理选择您的寄送商品。<br/>
3、注意事项：<br/>
1）如在目的国清关时需要收件人协助处理，请积极配合。收件人收到包裹时，如外包装破损，请在签收前和派件员说明，我司将协助联系物流商进行索赔，请勿签收后再反馈问题，否则有可能导致索赔失败。<br/>
2）若因收件人原因导致投递失败，我司可安排有偿二次派送，重派费用实报实销。<br/>
3）由于此渠道对地址要求较高，您必须提供准确详细且格式正确的韩文地址，以及填写收件人PCC号码，若因收件人提供错误的PCC码、收货人拒付关税等原因导致货物到达韩国后滞留清关，由此产生的仓租等其他费用等实报实销。
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4）丢件赔偿条款：<br/>
A.如未购买保险，则按丢失包裹运费的三倍，最高不超100US进行赔偿；<br/>
B.你可以自行购买第三方保险（Superbuy暂不提供保险服务），按保险条例进行索赔。<br/>
5）部分偏远地址无法派送， 详见以下韩文地址，请您在提交包裹前仔细阅读，请勿选择此渠道。<br/>
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[Notice] Korea Line (By Sea) Is Available Now!
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Dear users, <br/>
Greetings!<br/> <br/>
We are here to notify you that a new logistics route - Korea Line (By Sea) will be available as of tonight (June 19). You need to enter the recipient's personal information when using this route. Here are something about this route you need to know: <br/><br/>
1. Products to be accepted include: products with built-in batteries ( the same parcel shipped to the same address could contain 1 such product at most), batteries (the same parcel shipped to the same address could contain 1 battery at most), power bank (the same parcel shipped to the same address could contain 1 power bank at most), cosmetics, nail polish etc, which can be classified as self-use items by the customs.<br/><br/>
2. Products not to be accepted include: counterfeits, e-cigarette oil, liquid, powder, food, medicine and other items that are prohibited by customs regulations. Please choose your products carefully.<br/><br/>
3. Kindly Reminder:<br/>
1) The recipient should cooperate with the customs personnel of the destination country if they ask for assistance in completing customs clearance. In case the outer packaging is damaged when the parcel arrives, the recipient should clarity it with the courier before signing in. We will assist the recipient in contacting the logistics provider for compensation. Please contact us before signing in any parcels, otherwise the claim for compensation may fail.<br/>
2) If the delivery fails due to reasons attributable to the recipient, we can arrange a secondary delivery by charging some fees (the final cost will be subject to the logistics providers) .<br/>
3) As per strict requirement of the logistics provider, you should enter an accurate and correct Korean address, together with the recipient’s PCC code. If the parcel is confiscated or encounters delays for customs clearance after arriving in South Korea because you entered the incorrect PCC code, or the recipient refuses to pay customs duties, the resulting storage fee and other expenses shall be borne by you (the final cost will be subject to the logistics providers).<br/>
4) Compensation policy regarding lost parcels:<br/>
A. In case you have not purchased any insurance, the amount of compensation shall be three times of the freight of the lost parcel, with a maximum of 100 USD;<br/>
B. You can purchase insurance from third parties by yourself (Superbuy does not provide insurance currently), and make claims according to the specific insurance policy.<br/>
5) Delivery to some remote areas is not supported (please check the following Korean addresses for details) . Please do not choose this route if you want to send parcels to these addresses.<br/><br/><br/>
도서산간지역
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| 오천면(고대도리,녹도리 호도,삽시도리,외연도리,원산도리,장고도리,효자도리 소도/월도/육도/추도/허육도 ) |
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