尊敬的用户,
您好!
接物流商通知,受国内公众假期清明节(北京时间4月4日-4月6日)影响,各物流线路时效将有1~3天的顺延,同时各物流商在假期期间对包裹查询和售后处理的反馈较慢。此外,订单处理、仓库操作、客服咨询将正常为您提供服务。请您耐心等待。另由于全球疫情爆发影响,国际物流大面积延误,由此给您带来的不便,我们深表歉意!感谢您对superbuy的理解与支持!
superbuy团队
2020.4.3
Notice on Service Timeliness during Qing Ming Festival
Dear users,
Greetings!
Upon notice from logistics providers, as the Qing Ming Festival (April 4 - 6, Beijing Time) comes around, transit time will be extended for 1-3 days, and the processing of parcel enquiry and after-sales request will see some delays. Please wait patiently during this period! Meanwhile, the timeliness for order processing, warehouse operation and customer service will remain unchanged. In addition, due to the COVID-19 outbreak, the international logistics industry is seeing significant delays, which greatly impact the transit time for parcels. We apologize for the inconvenience caused! Thank you for your understanding and support!
Superbuy Team
April 3, 2020
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