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Quick Tutorial for Purchasing Used Items!
Post time 2020-3-26 15:45:43 | Last replied 2020-4-9 12:23:47 | From China 楼主

★Superbuy will help you purchase used items from third-party platforms,
such as Xianyu,,,, etc.

★Compared to standard shopping agent orders (e.g. these placed on Taobao, Tmall,, etc.),
orders and after-sales services for the platforms of used items are more complicated,
so a service fee will be charged based on your VIP level (with a maximum of CN¥500).

After the product is successfully ordered, the service fee will not be refunded
(refund is supported only if the order is canceled due to product shortage or Force Majeure).

★Once the shopping agent order is accepted (i.e.the order is under“Processing”status), the purchased product is not eligible for Return and Exchange Guarantee or refund.
Please check the description of such product carefully and figure out its performance and features before placing an order.
In special cases, please apply through Order Enquiry or our online customer service, and the result shall be subject to the verification and feedback form our staff.

★Since used items are not monitored by third-party platforms, it is possible that the seller will not ship the item or delay the shipment after receiving payment. If that happens, you will be responsible for any possible loss.

★Given the special nature of used items, we can only inspect their appearance after they are delivered to our warehouse. The quality of such items is beyond our control, and you will be responsible for any possible loss.

★Shop on Superbuy with just a few clicks!
For how to purchase from third-party platforms, please click here:


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This is a brand event between Superbuy's independent mall and Bestore. You will be redirected to to place order and complete shopping. You don't need go through the shopping agent procedure.
  • The order systems of and Superbuy are separate, but existing Superbuy users can sign in with Superbuy accounts.
  • The event is only open to US and Australian customers.
  • doesn't support third-party login such as with Facebook, Weibo, QQ, and Wechat. Superbuy customers using third-party login need sign up for an account to participate. We apologize for any inconvenience.
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