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#ProductFeedback#: Superbuy Website (Open links in same or new tab)
Post time 2019-11-24 17:36:20 | Last replied 4 day(s) ago | From Clarke County 楼主
Hi, dear all, Thank you for your eyeball attention. Forgive me for adding to your sensory overload. This post concerns an "invisible" & "intangible" feature in the Superbuy website; which *errrrrr* some users may not like- but they do not now how to articulate the problem, let alone a fix. This post seeks to make it less annoying (maybe too strong a word) or more convenient when users open links within Superbuy website. Most users may prefer to open the link in a new tab; instead of in the same tab- because it may b e useful to hjave the initial page as a reference to refer back. Also, one needs not have to wrestle or struggle with contantly having to click BACK or FORWARD buttons; thus making navigation more user-friendly (I suppose, more "ergonomic".) 2019-11-24_16-52-24.jpg CURRENT SITUATION: Let is start by launching whichever browser you use and start with only 1 tab. If you use Chrome: 2019-11-24_16-44-00.jpg If you use Internet Explorer., 2019-11-24_16-46-10.jpg The same applies to Firefox, Opera, etc. ISSUE: (I hesitate to say this ia a problem because it is subjective. But, it seems to most users...) Let's say we are looking at "My Orders"; 254325.jpg Currently, by default,  if one clicks on a hyperlink, one will be brought to the next page, in the same tab. This means that the original / initial page will be lost. 2019-11-24_16-39-57.jpg 2019-11-24_16-54-18.jpg WHY THIS MAY BE A CONCERN: When the initial / original Superbuy page is replaced by the Taobao / Tmall / Xianyu website, users may: - prefer to have the Superbuy page "My Orders" stil opened so as to make reference back to it. To most users, it is helpful to have the initial page in 1 tab while the link opens in anothe tab. This is because it makes one easy to cross reference - feel frustrated with all the BACKWARD and FORWARD buttons in navigatin, ESPECIALLY when one uses the website more and more; and certainly avoids all the hassle of having to nagivate back and forth. Compare with the following more ideal situation: 2019-11-24_17-08-23.jpg 2019-11-24_17-13-42.jpg SOLUTION: SHORT TERM: I discvoered there are 3 quick fixes: Solution 1: Instead of left clicking, user can right click instead 2019-11-24_17-19-26.jpg Right click 435345.jpg Select "Open in new tab" 534543534.jpg Then one would get: (If you like, you can even open in a new window- but this may not be that convenient compared to opening in a new tab while staying in the same browser window) Solution 2: Unfortunately, only to Chrome users. But I am sure other browsers will have similar add-ons or modules. If you are using Chrome, simply go to the Google store to add extension: 2019-11-24_17-27-43.jpg LONG TERM: Forgive my lack of expertise in IT or website, would this help the IT developers? (Of course, only if there are sufficiently large number (majority) of Superuy users who prefer) 2019-11-24_17-31-41.jpg To quote: "...I know that some new webmasters seem to have got the impression that causing links to open the same tab helps to keep people from leaving your website. This assumption may not be valid from the perspective of the user. When you create links that open in a new tab, you are actually preventing newcomers from returning to your website! You may think that they will know how to simply switch back to the original window. My experience with users suggests otherwise; they are stymied by the Back button,or are not even aware that they are looking at a new tab or window. When they can't figure out how to solve the problem, they will give up and move on to other things...." https://www.thesitewizard.com/ht ... window-or-tab.shtml
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Post time 2019-11-27 18:26:58 沙发
Thanks for your feedback. We will re-arrange the logic about opening links in new tabs. Thanks for your good suggestions!
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Post time 2019-12-2 15:02:15 From the mobile phone 板凳
🙏🏼🙏🏼❤️❤️
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 Author| Post time 2019-12-18 21:24:26 地板
谢谢
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