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包裹寄送快1个月了没有物流更新 新人帖
Post time 2019-8-26 02:53:38 From the mobile phone | Last replied 2019-8-26 15:21:44 | From United States 楼主
EMS 8.4号从广州寄往美国,5号说运送途中,之后就再也没更新过了,收到邮件说包裹存在异常,需要等1-2周核实查询,我这包裹不会丢了吧,有和我一样情况的朋友吗?说是批量延误不是只有我一个有问题,心塞!
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Post time 2019-8-26 15:21:44 沙发
您好,很抱歉给您造成不便。我们仍在不断催促和跟进物流商解决这批延误包裹,希望能尽快有解决方案,目前暂未有最新消息,第三方物流是不可控的,希望您能理解,非常感谢您想耐心等待。您可以申请售后客服,提供包裹单号进行单独的确认包裹状态和提出您的相关要求,包裹咨询发起位置:点击头像进入“我的Superbuy”- 我的包裹 -(相应包裹的)包裹详情 - 问题咨询。祝您生活愉快!
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