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Suspension of International Return and Redelivery Service of SF (Formerly PostNL)Air Mail (small)
Post time 2019-7-12 18:14:45 | Last replied 2019-7-30 00:47:17 | From China 楼主
Dear Users,

Following the notification from the logistics provider of SF (formerly PostNL) Air Mail (Small), the international return/redelivery service for this line has been suspended due to the system upgrade and the logistics line adjustment. For that reason, the parcels that are returned to the oversea warehouse of the logistics provider due to reasons like “No Authorized Recipient Available” cannot be arranged for redelivery. Please pay attention to your tracking information and sign the parcel in time. If you find an issue with the tracking information, please contact us as soon as possible. For parcels with high value, we suggest that you ship them through a different logistics line.
We do not know when the international return and redelivery service will resume. We will make an announcement once we receive the feedback from the logistics provider.
We apologize for any inconvenience. If you have any questions, please contact our online customer service. Thank you!

Superbuy Team
2019.07.12
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Post time 2019-7-13 19:18:10 沙发
Thanks for the info
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