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[Announcement] Certain Services Will Be Unavailable During the 2019 Superbuy New Year Party
发表于 2019-1-2 17:58:59 | 最新回复 2019-1-13 04:51:20 | 来自于 China 楼主
Dear Superbuy Users,
Happy year of the pig! The Superbuy New Year Party will be held from Jan 11, 2019, 11:00 to Jan12, 2019, 08:00 (Beijing Time) as most of our employees will be attending the party. The services mentioned below will be processed after Jan 12, 2019,08:00, including:
Order Operation(Parcel Forwarding Verification, Order, Order Enquiry, Return/Exchange Service,Expert Service, etc.).
Customer Service(Online Customer Service, Parcel Enquiry, Parcel After-Sales Services, Email Enquiry, Customer Service Hotline, QQ, Customs Invoice, etc.).
Business Service (B2BEmail Enquiry, Sales Email Enquiry, BuckyDrop Enquiry, etc.).
Friendly reminder,
1.Virtual top-up service and handling of order-related problems such as auto top-up error will be delayed.
2.Email enquiry/parcel enquiry/parcel after-sales/customs invoice request are expected to resume on Jan 13th, 2019, and they will be processed within 24 working hours once resumed.
We apologize for the inconvenience caused. Thank you for your understanding.
Please do not worry,you can still submit orders during the Superbuy New Year Party. We will process the orders as soon as possible after the party ends (Jan 12)! We apologize for any inconvenience.
Thank you for staying with us in 2018.
Please continue to support us in 2019. Superbuy will put more efforts into our services and bring you the best shopping experience available!
Wishing you and your family a Happy New Year!
Superbuy Team
2019.01.02
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发表于 2019-1-3 05:45:12 沙发
Happy year of the pig!
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发表于 2019-1-4 04:27:17 板凳
thx guys for your constant service always appreciate your support
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发表于 2019-1-11 05:34:20 地板
Enjoy guys and happy year! u guys are the best
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发表于 2019-1-11 12:15:44 5#
party hard!!! :)
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发表于 2019-1-13 04:51:07 6#
Happy new year Team !
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