I have a problem

HELLO I am very worried, I have made several purchases on Superbuy but they are all disappointment and I paid all these purchases by Paypal, order number DO1705927835, the seller apologized and asked me to choose other item I am Agree to change my article but where I could tell him that I agree.? And command number DI17051528361 I have it on my Warehouse but no Types of Delivery is enabled? Older you help me...

Hello, I am really sorry about the problem, the communication between our agent and customers needed to be improved. As for DO1705927835, you have chose the white one, but the seller said he didn't have this but he has brown striped one. So our purchaser informed you that, with Chinese (sorry, I have told her about this), and you replied her with Chinese too and thank you for your kindness. Because the reply maybe processed by Google translator, the grammar was not exactly fit with correct Chinese, and our agent replied that she couldn't understand you exactly. From your reply, I can see you prefer the white, but the brown stripe one is also acceptable. I have informed our agent to buy it. And about DI17051528361 , after asking our logistics colleague, she said you can try EMS to ship. I have informed our warehouse to cancel the shipping restriction (which make the shipping ways unavailable). Please wait for a moment and note the customs risks. Btw, I suggest you to ship the 2 items together, to save the shipping fee (1st weight the more expensive than 2nd weight). We are really thankful for trying our service. Some buying methods appear to be a bit complicated for the first time, so please feel free to contact us. Here's the contacting way  http://www.superbuy.com/cn/page/help/#contact-us  . Have a nice day!