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【公告】关于DHL特快线路时效延误说明
Post time 2017-2-22 10:54:52 | Last replied 2017-2-28 00:25:25 | From China 楼主
尊敬的用户:
        由于“DHL特快”线路物流商系统升级调试,导致2月17日至2月20日提交的包裹转运延误,经过物流商紧急处理,系统于2月21日恢复正常,系统恢复期间延误包裹会于本周之内处理完毕,由此给各位小伙伴带来的不便之处敬请谅解。
        Superbuy团队秉承着用户至上的原则,决定将针对本次受延误的用户做出一定的补偿,请各位亲们注意查收站内信,谢谢~!
Superbuy团队
2017.02.22
[Announcement] Delay Notice of DHL Express
Dear Valued Customers,
         Informed by DHL, DHL system is currently upgrading. Therefore, parcels which are submitted on the 17th to 20th Feb were slightly delayed. We have negotiated with them and the system has back to normal operation on 21st Feb. Parcels which were effected will behandled within this week. We are sorry for the inconvenience that have caused you.
        Superbuy’s service philosophy is customer first. Therefore, company has decided to compensate users that effected by this issue. Please check your internal message inbox for any updates. Thank you for your understanding.
Superbuy Team
2017.02.22
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Post time 2017-2-23 06:27:56 沙发
升级调试就该提前通知。耽误时间给优惠卷有什么用?
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Post time 2017-2-27 07:41:25 板凳
物流的事情 没办法的
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Post time 2017-2-28 00:25:25 地板
关键是也不主动通知,过了好几天了,也并没有看到所谓的补偿。
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